About
The streaming API maintains a list of error codes that you might encounter when using the API. Many of these can be resolved by reconfiguring the streaming payload. If there are issues that cannot be resolved with the documentation here, please reach out to support@hume.ai
for further assistance.
Configuration Errors
Configuration errors indicate that something about the API call was not configured correctly.
Error Code | Description |
---|---|
E0100 |
Websockets can accept data in many different formats. The Hume streaming API required payloads that can be parsed as JSON. Ensure that your input payload is valid JSON. |
E0101 |
This generic error indicates that the format of your payload is invalid. The details of what exactly is invalid can be found in the API response error message. |
E0102 |
Some model types are not compatible with every file type. For example, no facial expressions will be detected in a text file. |
E0200 |
The streaming API supports a wide range of media types including audio, video, image, text. However, the data provided could not be parsed into a known file format. |
E0201 |
Media must be encoded as base64 encoded bytes. This error means that the service could not properly decode the data field and there may have been an encoding issue. |
E0202 |
This error indicates that the media provided could not be parsed into a valid audio file, despite audio models being configured. |
E0203 |
The streaming API is intended for near real-time processing of data streams. For larger files considering using the Hume batch API, which is intended for use with larger files. |
E0300 |
Go to the Hume platform website in order to purchase more credits. |
Warnings
Warnings indicate that the streaming payload was configured correctly, but no results could be returned.
Error Code | Description |
---|---|
W0101 |
No vocal bursts could be detected in the streamed media. |
W0102 |
No facemeshes could be detected in the streamed media. |
W0103 |
No faces could be detected in the streamed media. |
W0104 |
No emotional language could be detected in the streamed media. |
W0105 |
No speech could be detected in the streamed media. |
Service Errors
Service errors indicate that there was an unexpected failure in a Hume service. There may be an outage or you may have come across a bug. If you receive any of these error codes you can reach out to support@hume.ai
.
Error Code |
---|
I0100 |
I0101 |
I0102 |
I0103 |